Returns & Exchanges
At Jumbo Bear Sports, we stand by the quality of our gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. Whether the fit isn't right or you've changed your mind, we are here to help you get back in the game.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused sports gear in its original packaging, ensuring all tags are attached and the product is in resalable condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.